This website located at ilhamtravel.co.uk is owned and operated by Ilham Travel.
If you do not agree to be bound by and comply with these terms of use, please do not access or use this site.
References in these terms of use to "you", "your" or "yours" are to be taken as references to the site user and the user's company, except where stated or where the context requires otherwise. References to "us" or "we" are to be taken as references to Ilham Travel.
1. LIMITS ON USE
You may not use this site or the services offered on or through it for personal gain and you may not sell or provide to any third party, or otherwise profit from, any services or information (nor any modification, adaptation or analysis of them) available on or through this site.
2. SECURITY
We reserve the right from time to time to: (a) alter and/or introduce new and/or additional security measures without notice; (b) temporarily withdraw and/or limit the availability of this site to any individual(s); and (c) do anything else that we believe necessary to preserve the security and integrity of this site and the information held in this site's databases.
3. ACCURACY & SITE CONTENT
We use reasonable skill and care in compiling the information accessible on and through this site. However, certain information may have been compiled and/or provided to us by a third party who is not a member of our network. Ilham Travel does not accept responsibility for the accuracy of any information which is obtained from any such third party.
Furthermore, errors and omissions in the information accessible on and through this site may occur because of a number of factors which are inherent in any internet-related system and which are not within our reasonable control. For example, information may be affected by machine, software or operator error, or malfunctions in connection with data transmission. In view of this, the information is provided "as is" and you should always attempt to verify the accuracy of any information obtained from this site before relying upon it.
This is a dynamic site and as a result, the content and look and feel may change from time to time without prior notice.
4. LIMITED LICENCE & OWNERSHIP
You are granted a limited licence to download the materials contained on this site to a personal computer, and to print a hard copy of such materials, solely for your personal, non-commercial use, provided that all copyright, trade mark and other proprietary notices are left intact.
Save as expressly and specifically permitted in these terms of use, all translation, re-transmission, distribution or other use of the materials contained on this site and in its databases on any other internet site or other media is strictly prohibited. You are also prohibited from: (a) framing this site or any part of it on any other site; or (b) mirroring this site on another server; or (c) using automated screen capture or screen scraping technologies to obtain information of any sort from this site.
All copyright and all other intellectual property and proprietary rights of any sort relating in any way to this site (including, but not limited to, those relating to its content, branding and the services, software and any other materials made available on and through it) are hereby expressly reserved to Ilham Travel or, in the case of any other brands, names and logos featured on this site, their respective owners.
5. PRIVACY POLICY
When you visit this site we will collect data that will personally identify you ("User Data") e.g. when you use the site's "contact us" facilities.
We will only use the User Data to: (a) contact you and provide you with information (as requested); and (b) deal with any other matters arising as a result of that contact.
We will not sell the User Data to anyone, but, for the avoidance of doubt, the User Data may be transferred to a future purchaser of Ilham Travel, all or part of the Ilham Travel Group of companies and/or all or some of its assets.
We will not disclose the User Data outside Ilham Travel except as necessary to deal with matters arising from your use of the site and your contact(s) with us.
6. LINKS
Where this site contains links to third party sites you should be aware that we may not control the sites reached through those links. We are not responsible for the content or privacy practices of sites which we do not control.
7. DISCLAIMER AND LIMITATION OF LIABILITY
(a) Except as may be set out in these terms of use, this site, its content, and any use you choose to make of it, are provided and permitted without any representations or warranties of any kind, whether express or implied, and we disclaim all such representations and warranties so far as permitted by law.
(b) Subject to legal requirements, we exclude and are not liable for all loss, damage(s) and liability arising from or in relation to use of this site and/or the information on it or any services provided through it.
11. ABOUT US
This site is made available to you by Ilham Travel (Office Address: 124 City Road, London, EC1V 2NX, UK) and is © Ilham Travel. All rights reserved.
Our normal hours of business are 09:00 to 18:00 weekdays. You can contact us by writing to us at the above address or by using the 'contact us' facility on this site.
CONDITIONS A
Apply to all bookings covered by ATOL NO. 12192 as shown on our website.
1. Reserving Your Holiday
On receipt of your request and deposit we will confirm your booking and from that point cancellation charges will apply. A telephone booking confirmation is as firmly confirmed as if it were made/confirmed in writing at that time.
2. Price Guarantee
The price shown on this confirmation invoice will not be subject to any surcharges. Scheduled Flight Arrangements: As scheduled airlines reserve the right to increase prices at any time the price shown on this confirmation invoice will ONLY be guaranteed once full payment is received.
10. Cancellation
Should you or any member of your party be forced to cancel your holiday, we must be notified in writing. Cancellation charges are calculated from the date we receive the written notice.
| Notice Period | Charge (% of total) |
|---|---|
| More than 42 days | Deposit |
| 29-42 days | 50% |
| 15-28 days | 70% |
| 8-14 days | 90% |
| 1-4 days | 100% |
CONDITIONS B
Ilham Travel acts as agents only in transactions relating to flight, car hire accommodation, package holidays etc. and book those for you on behalf of the Supplier or Operator (the Principal). We are not the Principal and do not act as the Principal.
General Data Protection Regulation (GDPR)
By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purpose identified. Consent is required for Ilham Travel to process personal data to fulfil your travel requirements.