Ilham Travel understands and respects the importance of your privacy and we are committed to safeguarding your personal information.
In providing our service to you, we must collect personal information from you and this policy outlines how we treat your personal data after it has been collected by any of our channels which include our website, call centre and any future digital services or channels as they evolve.
What Information Will We Collect?
We may collect all or some of the following information relating to you or other members of your party:
- Names and contact/address details including telephone number and email address
- Credit/debit card or other payment details
- Special requirements such as those relating to any disability or medical condition
- Dietary restrictions (which may disclose your religious beliefs)
You are responsible for ensuring that other members of your party are aware of the content of this Policy and consent to your acting on their behalf in all your dealings with us.
Cookies
We use a number of different cookies on our site to improve your experience. Currently we operate an 'implied consent' policy which means that we assume you are happy with this usage. If you are not happy, you should either not use this site, or delete ilhamtravel.co.uk cookies having visited the site.
Session Cookies
We use a session cookie to remember your log-in and shopping basket. These are strictly necessary for the website to function.
Site Analytics
We use Google Analytics to understand how the site is being used in order to improve the user experience. User data is anonymous.
Payment Processing
In order to process payments online we require the billing address for the credit card used. Our external payment providers require your credit card details to process the transaction securely.
Who May Your Data Be Disclosed To?
We disclose your data to our partners who will only use your data for the purposes of fulfilling your booking requests. We will not disclose your data to any other third parties except where it is necessary for fulfilling your bookings, or if required by law.
Traveler Profiles
Ilham Travel collects personal information about travelers when a booking is made. We store traveler profiles to save you typing these details each time you make a booking. This information is only used to fulfill booking and other requests.
Opt Out
If you wish us to stop sending you newsletters or details of other offers and promotions, please email us at info@ilhamtravel.co.uk.